Service Desk
You can effectively manage user requests and support requests.
























01


Thanks to the customizable Service Portal, users can submit requests and complaints in a very short time with accurate information using pre-prepared category templates.
02


With Active Directory integration, you can quickly perform basic operations through the created request and save time.
03


Thanks to the easy filtering and prioritization of assigned requests, you can list your requests with criteria such as priority, status and SLA duration, and manage the workload of your technical teams efficiently.
04


For the service requests opened, users can be contacted via Activities and messages can be written. Messages written through Activities are also sent as e-mails to the relevant user by the system. Thus, it is easy to communicate with end users through activities.
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