01

Users can quickly access frequently asked questions and previously defined solutions from the “Popular Information” heading on the portal screen.

02

You can create information records only for support units and manage all information resources for the IT department in a single center.

03

Users can vote for solutions they find useful and you can ensure that solutions with positive votes are displayed in the Service Portal.

04

You can review the records you have created at specified intervals and edit or unpublish the records after the review.

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